Every Little Helps

Last Saturday I received my second inoculation, which means that in a couple of weeks’ time, my life can return to something like normal. However, that is not the subject of this week’s post; instead, it is on how the kindness of others has made my brighter future possible.

The centre where I attended was a spacious community hall that had been carefully laid out to ensure the maximum number of people could be vaccinated in safety. So far, so normal. What was interesting though was that the vast majority of people working there were volunteers from The St John Ambulance service. They were friendly; they were efficient and they were perfectly trained to both administer the vaccine and direct the endless traffic of patients. What wonderful folks they were: giving up a sunny Saturday to deal with a not always appreciative public. The more I thought about it, the more I realised how precious their contribution was. By giving their time freely, they would save the government a substantial sum; by attending in the place of medical professionals, they left them free to care for their patients in the hospital and the community.

The symbol showing help is at hand

Though no-one wishes to live through a pandemic, it has highlighted what a genuinely great society we live in. Of course, the nightly news will showcase riots and bad behaviour, but what it is not being reported (except occasionally) is the staggering numbers of individuals who have made efforts big and small to help us get through this together. Pre-pandemic, around 23% of UK adults volunteered at least one hour per month. Since lock-down, according to The Guardian, we have added another 10 million who are mainly doing informal volunteering such as grocery shopping, collecting prescriptions or helping support services.

Good for me

I have volunteered, in one way or another, most of my adult life. And I would be the first to declare that whatever I am able to contribute to the general weal, is more than made up for in what it gives me. This is not in making my CV look better, but in giving me opportunities to learn and grow. When I first had a baby, I was rather overwhelmed by the intense loneliness that an at home mother feels. Volunteering with the National Childbirth Trust and later a mums and toddlers’ group allowed me to meet with like-minded souls and to stretch in ways I’d never imagined. My volunteering roles not only allowed me to try new things such as running a large event, writing for a newsletter and chairing a meeting, but it gave me the chance to say thank you to two organisations that literally saved my sanity.

A child entertained and a cup of tea. What more can a new mum ask? Image: Markus Spiske on Unsplash

Since then, I have been involved in many more organisations including Greenpeace, and for the last six years, Citizens Advice. The latter has been especially rewarding and I hope to continue there for as long as I am able.

Good for all of us

Personal benefits of volunteering aside, the sheer volume of free service offered in this country makes a significant impact on our taxes by reducing them. The estimated value of volunteering, with 19% of the population offering 3 hours a week, translates to £350 million per week. Eastbourne Citizens Advice alone accounted for a public benefit of more than £4 million in 2017-2018 http://www.eastbournecab.co.uk/eastbourne-citizens-advice/impact

Volunteering also allows for groups to cater to needs that the government has neither time nor resources to provide. It enables us to fill in the gaps in services from suicide prevention to protecting endangered species. Though the main beaches on the seafront here are cleaned beautifully and regularly, the less frequented ones are not, so beach cleans come into their own. This one took place on a rather more exotic location – but the outcome is the same.

Protecting the beaches and the oceans Image: Brian Yurasits on Unsplash

Given with love

When discussing this topic with a friend the other day, she mentioned that places like France expect the government to do all these things. Perhaps they do and there is a lot to be said for not relying on charity. However, I do believe that when people offer their time freely and with the desire to help others, they do so (in the main) with more joy and enthusiasm. When this is not the case (and we’ve all seen it), the person is either volunteering as a result of moral coercion or for entirely the wrong reasons such as wishing to appear good or to gain status.

When we give our time and energy with love, however, that is when the magic occurs. The kindly neighbour dropping off groceries for someone shielding not only provides their material needs but gives them a brief opportunity to reconnect with society. The person on the end of the telephone working for the Samaritans may literally save a life.

Every little helps

And the brilliant thing about volunteering is that there is something out there for absolutely everyone. Though my MS has meant regular employment is not possible for me, the flexible work I do for Citizens Advice is. I am passionate about social justice and was able to find a very perfect niche where my skills married with the requirements of the research and campaigns team. It took me a while to find it, but it was worth the wait. Charities are often very large organisations and need every kind of skill, so persevere until you find the one where you can contribute the most.

Whatever you do, do with love Image: Tim Marshall on Unsplash

Perhaps you do not wish to be tied to regular volunteering, well, there is plenty out there in the informal sphere – collecting prescriptions, signing up for the occasional beach clean or simply helping out a friend or neighbour. A formal arrangement is in no way vital.

And if work and family are literally taking all your time, there is no need to feel guilty that you are not volunteering as well. We cannot do everything. But we can, I believe, do something. With time limited, we can help the environment by buying organic fruit and vegetables or plant some bee friendly flowers in the garden. We can listen with empathy to a friend in need. We can send a card to someone who needs cheering. The world is ours to mould as we would wish it and every little helps.

Giving

One of the many curious paradoxes of life is this: when you are most in need of help, you will benefit the most in giving it. Let me explain.

Giving is probably one of the most empowering of human behaviours and when one has been dis-empowered by ill-health, misfortune or just life hurling lemons, this is the antidote. It enables us to regain our self-respect and the respect of others; it connects us with the community when we are feeling most isolated and not only does it make us feel happier, it creates a field of contentment in those around us too.

And if you are thinking that you are unable to contribute anything: think again. Each of us has our own unique abilities when it comes to giving -from hiking Mount Kilimanjaro for charity to shaking a collection tin at the shopping centre.

But I will make one condition here. Our giving must be done willingly and with love. We all know how horrible it is to be on the receiving end of a ‘good deed’ that has been done begrudgingly. If anything, it makes us feel worse rather than better. So don’t let me or anyone else bully you into giving! It will come as naturally as breathing if we just let it.

And if you feel the urge? Go ahead!

Social interaction

When you are volunteering, you are likely to be amongst people who share your passion. Perhaps you want to save the planet or support your local hospital or make some tiny, positive difference in an unequal world. Here, you do not need to argue your case to disinterested listeners, instead you are with people who agree with you and are working towards the same aim.

Interacting with like-minded souls is always a good experience. Why else do people join clubs and societies? By doing this in a voluntary setting, you are improving your social life and getting the additional benefits of giving. In some instances, strong bonds of friendship will form. (I can’t count how many great friends I have found this way) and in others, they will remain companionable colleagues.

But whatever happens, you will be among caring people and that, in itself, is uplifting. By volunteering for an hour a week or several, you are creating a structure to your days and avoiding that most dreadful of fates: social isolation.

Volunteering can make you and others smile

The gift that keeps on giving

I volunteer for my local Citizens Advice in Research and Campaigns team. I love my colleagues and I love the challenges that the work gives me. We have been able to make some very real and beneficial changes to the lives of those in temporary accommodation in the town and even won the Citizens Advice national award for it.

As the lead researcher, I learnt a great deal both about housing and how to persuade people to do the right thing. Perhaps my greatest discovery was that when you give others the tools, information and support to make positive change, more often than not, they do. By the end, our main accommodation provider was asking us for suggestions on improvements!

The whole experience confirmed the research on giving. The original manager we worked with, listened with interest to what I said, and this boosted my self-worth. He instigated some changes to improve his accommodation: an on-site laundry and welcome letter are two examples. As a consequence, the clients felt more comfortable and at home and the atmosphere became friendlier. The residence went from a notorious place that no-one wanted to end up in to pleasant one in which to work and live. Giving creates a virtuous knock on effect: one action prompting another in a cascade of kindness.

Sometimes the hard work pays off. Me, Sarah Rose and Alan Bruzon (CEO)

Flexible hours

Unlike most jobs, volunteering comes with hours to suit. If an hour a week is all you can manage, that hour will be valued. If you can do more, that’s brilliant. Most charities are grateful for whatever you can give and are understanding when you are not well enough to come in.

With an unpredictable disease like MS, flexibility is key. As a researcher, most of my work is done at home and when I am most able and if I have meetings, I’ll ensure I rest before and after. Though standard employment is not an option for me, volunteering offers an opportunity to use my abilities and energy (when I have it!) in a positive way.

Go for it

Before I started at Citizens Advice, I took a little volunteering sabbatical. In the past, I was often nudged into roles rather than choosing them. Though I do not regret any, this time, I wanted to do something that I especially cared about (social justice) and take a position that would enable me to use my full range of skills. It took quite a few months of searching to find the perfect fit, but it was worth the investment. I would recommend that you take your time too.

Charities have an almost infinite variety of positions available from home visitors to fund-raisers. You should be able to find out about these from their website or talking to volunteers. If you find something you think you would like, perhaps ask if you can spend a day shadowing someone or simply meet the team. If they are a good fit, go for it. If not, there will be somewhere that is. Charities spend a great deal of energy on new recruits and they want you for the long haul, not just a week or two. By taking the time to find the right place and position, everyone benefits.

Something only you know

Each of us is unique and our own experiences may well be of assistance to others. Part of my motivation in writing this blog was to give a voice to those suffering from MS. Not everyone is well enough to do this and certainly not everyone would want to, but by giving an ‘insider’s view’, I hoped to make it easier for others to relate to their friends and relations who may also have chronic conditions or even give them the confidence to ask (as people very rarely do) what it is like.

Others may use their experiences to help those recently diagnosed or those treating them. Below is a fantastic example of using a personal perspective to help those in the healthcare industry to do their jobs even more brilliantly. This talk is an absolutely inspiring look at how, even in the very worst circumstances, giving time to others can heal and empower.

If there is anyone who epitomises the philosophy of this blog, it is Lucy, for whom life has given a whole truckload of lemons.

Proving that no matter what your situation – there is always something you can give